TERMS & CONDITIONS
PLAYAWAY SMART TECHNOLOGIES PRIVATE LIMITED, is a private limited company having its registered office at PLOT NO. 19, SECOND FLOOR, SECTOR 33 HONDA CHOWK, Narsinghpur, Narsinghpur, Gurgaon-122004, Haryana (“Playaway”) owns and operates the website www.Playaway.in (the “Website”) and the ‘Playaway’ mobile application (if the app is there) (the “Mobile Application” and together with the Website, the “Platform”). Users can participate . This Privacy Policy (“Policy”) forms part of Our Terms and Conditions (the “Terms”) as applicable to the Platform and as available on the website. For the purpose of this Policy, wherever the context so requires “You”, “Your”, “Yourself”, “Their” or “User” shall mean any person who accesses or uses the Platform. “We”, “Us” or “Our” shall mean Playaway, its employees, and authorised agents that perform any services on Playaway’s behalf in relation to the Platform. By accessing or using the Platform in any manner or by using any content or information provided through the Platform, You shall be deemed to have read, understood, accepted and agreed to this Policy. By expressly accepting the Terms and this Policy on the registration page, you consent to provide Sensitive Personal Data and Other Personal Information (as defined below) (collectively “Data”) and are aware of the purpose of sharing such information. Please do not register for an Account if you do not wish to share the mandatory personal information with Playaway, requested at the time of registration. Registration procedure cannot be completed until information in the non-optional fields is provided. We may request certain additional personal information for permitting you to access certain portions of the Game.
We reserve the right to make changes to these Terms at any time.
We shall not be required to notify You.
We may also, in Our sole discretion, notify You of such modifications, by contacting You through the registered email address associated with Your Account (defined below).
Use of the Platform by You after any modification to the Terms, constitutes Your acceptance of the Terms as modified.
You are advised to regularly visit the Platform to view the most current Terms. From time to time, We may, by notification, require You to provide Your consent to the updated Terms in a specified manner, prior to any further use of the Platform.
You may then exercise the options provided in such notification to indicate non-acceptance of the modified Terms.
If any of the Terms are determined to be unlawful, invalid, void or unenforceable for any reason by any judicial or quasi - judicial body in India, it will not affect the validity and enforceability of the remaining Terms.
Our failure or delay to act or exercise any right or remedy with respect to a breach of any of the Terms by You shall not be construed as a waiver of Our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches.
We may at Our sole discretion,
(i) Restrict, suspend, or terminate any User’s access to all or any part of the Platform;
(ii) Change, suspend, or discontinue all or any part of the Platform;
(iii) Reject, move, or remove any material that may be submitted by a User;
(iv) Move or remove any content that is available on the Platform;
(v) Deactivate or delete an Account and all related information and files on the account;
(vi) Establish general practices and limits concerning use of the Account;
(vii) Revise or make additions to the roster of cricketers whose Stocks are available for purchase and sale in the Game; and
(vi) Assign Our rights and liabilities to all Accounts hereunder to any entity (post intimation of such assignment to all Users at Their registered email ids).
2) Eligibility
You may access the Platform and participate in the Playaway only if You are residing in India and are of 18 years of age or over.
3) User Representations
Any information provided by You to Us, whether at the stage of registration or during anytime subsequently, should be complete and truthful.
You are aware that your participation may result in financial loss to You. You are voluntarily participating and assume all responsibility for any risk resulting from Your participation, including all risk of financial loss.
4) User Account Creation and Operation
In order to participate, You will need to register and create a user account on the Platform (“Account”).
By completing the registration process, You confirm Your acceptance of these Terms.
During the registration process, You will be required to provide information such as your name, email address and your mobile number, your personal information, including, without limitation, Your name, postal address, PAN details, email address, bank account details, telephone number(s) etc. You undertake that You will update this information and keep it current.
Any information provided by You to Us should be complete and truthful to the best of Your knowledge.
We are not obliged to cross check or verify information provided by You and We will not take any responsibility for any outcome or consequence as a result of You providing incorrect information or concealing any relevant information from Us.
Demo Version
If required
5) Payment and Withdrawal Terms
You may use credit cards / debit cards / net banking to remit the required amount to make purchases.
A transaction, once confirmed, is final and no cancellation is permissible.
Playaway reserves the right to change or modify the fee as it deems fit and it is the User’s responsibility to verify the fee before payment.
6) License Agreement and Intellectual Property
All Content on the Platform shall be utilized only for the purpose of availing and accessing the Platform and in conformity with the Terms.
You acknowledge that all ownership rights and all copyright and other intellectual property rights in the Content are owned by playaway.
You may not transfer, copy, reproduce, distribute, exploit, reverse engineer, disassemble, translate, decode, alter, make derivations from or make any other use of Content on the Platform in any manner other than as permitted for obtaining access to or using the Platform.
7) User Account Suspension
Playaway may at its sole and absolute discretion suspend or otherwise put restrictions on Your access to Your Account and to the Platform and in relation to undertaking transactions on the Platform during investigation for suspected violation of the Terms or any other abuse of Your.
8) Breach and Consequences
(a) In the event of breach of any of the Terms being evidenced from Our investigation or if there is reasonable belief, in Our sole discretion, that Your continued access to the Platform is detrimental to the interests of playaway, Our other Users or the general public; We may in Our sole discretion take any or all of the following actions:
11) Cancellation and Refund policy
Any Event hosted on the Playaway Platform, may be cancelled by the Company at their sole discretion on the happening of any of the instances mentioned here in below:
a) The Event hosted on the Playaway Platform fails to conclude on the timeline mentioned on the Playaway Platform.
b) The Event hosted on the Playaway Platform fails to initiate or conclude due to any impossibility which is not in the control of the Playaway Platform.
c) Any issue arises in respect of settlement or payment and the same persists for more than 7 working days.
d) The Event is in direct contravention of any or all of the terms and conditions, rules or any other guidelines that Playaway Platform may release from time to time.
e) If any user tries to interfere in the functioning of the Event or any Playaway Platform whether hosting the event or connected with it.
f) If any third party involved in the Event does any act or omission that may be considered as violative of the Playaway Platforms’ terms and conditions, rules or any guidelines as may be released from time to time by the Playaway platforms or in contravention of any law of the land for the time being in force.
g) If any user/participant in an Event is found to be insufficient of age to use the said service or does not possess the legal right and/or ability to create binding obligations as per the law of the land for the time being in force.
The said list is not exhaustive, and the Company may add instances wherein the Event hosted on the Playaway Platform may be cancelled. In case of any game being cancelled on the Playaway Platform, all participants/users on the game shall be provided a refund of the amounts invested in the cancelled game.
If a User wishes to cancel their order, they can do so before their order is matched. In case of a successful cancellation, the user would be refunded the full amount (associated with the said cancelled order) to their Playaway wallet.
Settlement for abandoned matches would be done at the last market price available or the midpoint of the last known book or the underlying value of the event at the time of abandonment whichever the Company deems fair.
Refund Mechanism: Each user/member on the Playaway Platform shall be assigned a payment wallet, which shall have two components, i.e., one component of the wallet shall be reserved for “Bonus Cash” and the second component of the wallet shall be reserved for “Real Cash”. The Playaway Platform shall at its sole discretion have the power to decide the value and control the usage of the “Bonus Cash” available to the Users, as the value and usage of the “Bonus Cash” on the Playaway Platform would keep fluctuating based on different factors decided by the Playaway Platform.
In case of Event cancellation, the Refund shall be transferred to both the components of the User’s Playaway wallet, depending on how much has been invested from which component and the same shall be transferred as invested.
Miscellaneous In case of any inadvertent, where the Playaway Platform incorrectly initiates any settlement, then the said transaction or settlement shall be immediately reversed and the correct winning or settlement shall be initiated.
Grievance Redressal Users can refer any dispute or issue arising out of the present Cancellation and Refund Policy to the Company’s support email. within 24 hours of the dispute or issue arising. The Company shall endeavour to resolve the dispute or issue within 15 working days of receiving the referral by the User.
The reference can be made via the notice, which shall be given in writing and shall be effective from the date sent by registered or certified mail, by hand, confirmed facsimile, or overnight courier to the address set forth herein. Such notice will be deemed to have been given as of the date it is delivered, mailed, emailed, faxed, or sent, whichever is earlier at the following address:
Email:-support@playaway.in
Liability The User expressly agrees that in case of cancellation of an event, it becomes eligible for a refund, then the refund shall be limited to the amount invested by the User on the particular Event and the Playaway shall not be liable to the User for incidental, indirect or consequential loss or damage caused to User due to the cancellation.
Modification to the Policy- The Company reserves the right to modify the present Policy and upload the updated version on the Playaway Platform.
Governing Law This Policy shall be governed by and construed in accordance with the laws of India and the courts of New Delhi shall have exclusive jurisdiction.
12) Grievances
You may contact Us via Our Contact Us tab on the home page of the Website to notify Us of any grievances or concerns that You may have in relation to Our Website,
13) Governing Law, Dispute Resolution and Jurisdiction
The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.
Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at ____, India. The courts at Mumbai shall also have the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as mentioned below.